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01
Client money
Client funds are held in segregated accounts with tier-one banking partners and reconciled daily.
02
Anti-money laundering
We operate risk-based identity verification, ongoing monitoring and sanctions screening on all accounts.
03
Order execution policy
We take all sufficient steps to obtain the best possible result for clients, considering price, cost, speed and likelihood of execution.
04
Conflicts of interest
Identified conflicts are recorded, managed and disclosed where management is not sufficient.
05
Complaints
Complaints are acknowledged within two business days and resolved within eight weeks of receipt.